Terms of Use

Vector — Anti-anxiety planning app for solopreneurs
Effective date: May 16, 2026 · Last updated: May 16, 2026 · Version: 1.0

This summary does not replace the detailed provisions that follow, which prevail in the event of any discrepancy.

1. Definitions

1.1 "Vector", "we", "our" or "us" means CapitalSoft inc., operating the Vector division, with its head office at 371 Couture, Granby (Quebec), J2H 0R1, Canada.

1.2 "Service" or "Application" means the Vector application accessible at vectorplanning.ai and its subdomains, including its features, its artificial-intelligence agents and its website.

1.3 "You" or "User" means the natural person who creates an Account and uses the Service, acting on their own behalf or on behalf of a business they have the authority to bind.

1.4 "Account" means the personal space created in your name within the Application, accessible through credentials specific to you.

1.5 "Content" means all data, projects, tasks, subtasks, notes, brain dumps, configurations and other items you enter, import or generate in the Application through your Account.

1.6 "Plan" means one of the subscription tiers offered by Vector (Fondation, Accélération, Délégation, Propulsion), as described on the pricing page.

1.7 "AI Agents" means the artificial-intelligence agents built into the Service, in particular Arthur (Chief Planning Officer) and Alfred (Chief Operating Officer), as well as any other agents Vector may add over time.

1.8 "Privacy Policy" means Vector's privacy policy published at vectorplanning.ai/privacy, as amended from time to time.

1.9 "Beta Program" means the testing phase preceding Vector's official public launch.

1.10 "Ambassador Program" means the referral (or recommendation) program offered by Vector, described in Section 9 and detailed in the Ambassador Program Terms.

1.11 "Terms" means these Terms of Use.

2. Acceptance of the Terms

2.1 Agreement. By checking the acceptance box when creating your Account, you acknowledge that you have read these Terms and the Privacy Policy, and you agree to be bound by their provisions. If you do not accept either of them, do not create an Account and do not use the Service.

2.2 Documents that bind you. Your use of the Service is governed by the whole formed by: (a) these Terms, (b) the Privacy Policy, (c) the Ambassador Program Terms if you participate, and (d) the Beta Program Confidentiality Agreement if you take part in the beta phase. Together these documents constitute the entire agreement between you and Vector.

2.3 Order of precedence. In case of conflict between these Terms and one of the other documents: the Privacy Policy prevails for the processing of personal information; the Beta Program Confidentiality Agreement prevails for the confidentiality of Confidential Information and the ownership of Feedback; and these Terms prevail for all other matters.

2.4 Choice of language. These Terms are drafted in French. An English version is made available. In accordance with the Charter of the French Language (Bill 96), if you are in Quebec and choose to be bound by the English version, your express consent is requested at signup. For Quebec residents, in case of discrepancy between the two versions, the French version prevails.

2.5 Capacity. You represent that you are at least eighteen (18) years old and have the legal capacity to enter into these Terms. If you accept these Terms on behalf of a business, you represent that you have the authority to bind it, and your obligations apply both to you personally and to that business.

3. Description of the Service

Vector is a planning application for solopreneurs, freelancers and self-employed workers. The Service allows you, among other things, to:

• structure your work into projects, tasks, subtasks and calendar slots;
• obtain duration estimates and automatic scheduling through the AI Agents;
• view your workload in various forms (list, calendar, Gantt, morning briefing);
• interact with specialized AI agents for your planning and operations.

The Service evolves continuously. Vector may add, modify or remove features under the conditions set out in Section 21.

4. Eligibility and Account creation

4.1 Eligibility. To create an Account, you must (a) be at least 18 and have the legal capacity required in your jurisdiction of residence, (b) provide accurate, current and complete information at signup, and (c) accept these Terms and the Privacy Policy.

4.2 Account security. You are responsible for keeping your credentials confidential and for all activity carried out from your Account. You agree, among other things, to: choose a strong, unique password; not share your credentials; log out when temporarily sharing a device; and notify us promptly of any compromise or unauthorized use you suspect.

4.3 One Account per person. Each Account is strictly personal and tied to one natural person. You may not share your access, resell your Account, or create multiple Accounts to unduly obtain benefits reserved for new Users (for example, the trial period or Ambassador Program rewards).

4.4 Third-party authentication. If you choose to sign in through a third-party authentication provider (for example, Google), you agree that we receive from that provider the minimum information necessary to create and manage your Account, in accordance with the Privacy Policy.

4.5 Accuracy of information. You authorize us to suspend or terminate your Account if we find that the information provided is inaccurate, misleading or intended to circumvent these Terms.

5. Plans, features and pricing

5.1 Plans offered. Vector offers four plans: Fondation (free plan), Accélération, Délégation and Propulsion. The features, the AI Agent interaction allowances ("AI credits") and the price applicable to each Plan are described on the pricing page.

5.2 Plans under development. When these Terms take effect, the Délégation and Propulsion plans may be under development. Their final terms will be announced at launch, and subscribing to those plans implies your acceptance of the terms then in force.

5.3 Preferential annual pricing. Preferential pricing is offered for annual subscriptions compared with monthly payment. The exact amounts are shown on the pricing page.

5.4 Taxes. Applicable taxes (GST, QST, VAT, other sales taxes depending on your jurisdiction) are calculated and collected by Polar based on your billing location, in addition to or included in the advertised price according to the practices in force in your jurisdiction.

5.5 Changes to inclusions and allowances. Vector may adjust the inclusions, AI-credit allowances and features associated with each Plan. Any change that materially reduces the benefits of a Plan during an active subscription is subject to at least 30 days' notice by email or in-app notification. If you reject the change, you may terminate your subscription and obtain a pro-rated refund of the remaining paid time, within 30 days of the notice.

6. Trial period

6.1 Automatic trial. When you create your Account, you automatically receive 14 days of free access to the Accélération plan, with no credit card or other payment method required. If you signed up via an Ambassador's referral link (Section 9), this trial is extended to 21 days.

6.2 Voluntary switch to a paid plan. At any time during those 14 days, you may add a payment method to switch immediately to a paid Plan. The trial then ends and the first charge is made. The 14-day period to exercise the pro-rated refund right (Section 8) runs from that first payment.

6.3 Automatic return to the Fondation plan. If you have not subscribed to a paid Plan by the end of your trial (14 or 21 days as applicable), your Account automatically switches to the Fondation plan.

6.4 Effects on your Content. If at the end of the trial your Content exceeds the limits of the Fondation plan (for example, more projects than that plan allows), you will be invited to choose which projects to keep active. Unselected projects are archived: they are no longer visible in the Application but are not immediately deleted.

6.5 Archiving period and export right. Archived projects are kept for 6 months from the return to the Fondation plan. During this period: you may export all of your Content (including archived projects) at any time from Settings (Section 14); reminder emails are sent at 30, 14, 5 and 1 day before the final deletion date, containing that date and the direct link to the export; and you may recover your archived projects by subscribing to a paid Plan compatible with their volume.

6.6 Final deletion. Upon expiry of the 6-month period, archived projects are permanently deleted from Vector's active systems, subject to technical backups that follow their own erasure cycles, as described in the Privacy Policy.

7. Payment, billing and renewal

7.1 Polar as Merchant of Record. Billing, payment processing, tax collection and invoicing for your paid Plan subscription are handled by Polar Software, Inc. ("Polar"), acting as Merchant of Record. You agree that Polar is the merchant of record for your transaction, in accordance with Polar's terms available at polar.sh/legal.

7.2 Payment methods. The accepted payment methods are those offered by Polar in your jurisdiction (credit cards, transfers, e-wallets, etc.). You represent that you have the right to use the payment method you select.

7.3 Automatic renewal. Unless you cancel beforehand, your subscription renews automatically at the end of each billing period (monthly or annual, as you choose) at the price then in force. You may cancel renewal at any time from Settings; cancellation takes effect at the end of the current paid period.

7.4 Plan change during a subscription. You may change Plan at any time. For an upgrade, the change takes effect immediately and a pro-rated amount based on the remaining time is charged. For a voluntary downgrade after having subscribed to a paid Plan, the change takes effect at the end of the current paid period. If your Content exceeds the new Plan's limits, the excess items (projects, additional AI employees) are automatically archived and kept for 12 months from the downgrade's effective date, allowing you to reactivate a compatible Plan and recover them without loss. During this period you may export your Content at any time, and reminder emails are sent at 30, 14, 5 and 1 day before final deletion. This 12-month protection applies while your Account remains active; if your Account falls under the inactivity-deletion procedure (Section 13.4), that procedure prevails.

7.5 Payment failure. If a charge fails, Polar automatically attempts to recover the payment through retries for a short period. If no payment is collected within 3 days of the scheduled renewal date, your paid subscription is automatically terminated and your Account switches to the Fondation plan. If your Content exceeded the Fondation plan's limits, the two projects with the most active tasks are kept and the others are automatically archived; your additional AI employees are also archived where applicable. These items are kept for 6 months from termination. During this period you may export your Content at any time, and reminder emails are sent at 30, 14, 5 and 1 day before final deletion.

7.6 Recovery after termination for payment failure. If you reactivate a paid Plan compatible with your Content during the 6-month archiving period (Section 7.5), your archived projects and AI employees are automatically restored. Beyond that, deletion is final.

7.7 Receipts and invoices. Polar sends receipts and invoices to the email address associated with your Account. You are responsible for keeping these documents for your own accounting and tax needs.

8. Refund policy

8.1 Pro-rated refund. You may request a pro-rated refund of your first payment within 14 days following the date of your initial purchase. The amount refunded equals the amount paid multiplied by the ratio of unused days to the total length of the paid period.

8.2 Exclusions. The refund right does not apply to: automatic renewals (monthly or annual) after the initial purchase; Plan changes made after the initial purchase; or rewards, Ambassador Credits or free months obtained through the Ambassador Program or any promotion.

8.3 How to request a refund. To exercise your refund right, you send your request to [email protected] from the email address associated with your Account. The refund is issued to the same payment method used for the purchase, within a reasonable time, generally 5 to 10 business days, subject to the processing times of Polar and of your financial institution. See also the detailed Refund Policy.

8.4 Mandatory feedback questionnaire. A feedback questionnaire must be completed as part of your request and is a mandatory step. Eligibility is nonetheless assessed exclusively on the objective criteria in Sections 8.1 and 8.2 — the date of purchase and its initial nature — and is in no way conditioned on the answers you provide.

8.5 Special provision for EEA and UK residents. The refund right in Section 8.1 is more generous than the 14-day statutory right of withdrawal under Directive 2011/83/EU. By subscribing to a paid Plan and beginning to use the Service immediately, you consent to the performance of the contract starting before the statutory withdrawal period expires. Vector's refund policy nonetheless remains applicable.

9. Ambassador Program

9.1 Existence of the Program. Vector offers all eligible Users an Ambassador Program to earn rewards (AI credits and free months) by inviting others to sign up to the Service. "Ambassador" means the inviting User, and "Referee" means the person who signs up via the Ambassador's link.

9.2 Detailed terms. The precise terms of the Ambassador Program — including the reward details, the activation timeframe, the exchange catalogue and the disqualification grounds — are set out in the Ambassador Program Terms. Those terms form an integral part of these Terms for Users who take part in the Program.

9.3 Principles. The Program is open to all Users with an active Account, regardless of Plan. Rewards take two forms: (i) Ambassador Credits granted on the Referee's activation, held in a secondary balance that does not expire while the Account is active (Section 15.7); (ii) a free Accélération month when the Referee subscribes to a paid Plan and keeps the subscription beyond the 14-day refund period. Rewards are not convertible to cash in the current version. Free Accélération months obtained via the catalogue may be used only on a Plan higher than the Ambassador's current Plan. Vector may evolve the Program terms with reasonable notice, without affecting rewards already credited.

9.4 Fraud. Any attempted fraud (creating fictitious Accounts, false identities, sharing rewards for payment, circumventing safeguards) results in immediate disqualification, cancellation of rewards obtained and, where applicable, suspension or termination of the Account.

10. Beta Program (temporary section)

10.1 Beta phase in progress. When these Terms take effect, Vector is in a beta phase. This section applies while Vector remains in beta and will be removed at the official public launch.

10.2 Mandatory NDA. To take part in the Beta Program, you must also accept the Beta Program Confidentiality Agreement ("Beta NDA"), which is provided to you upon your admission to the Beta Program. The Beta NDA governs the confidentiality of the Confidential Information you will access and the ownership of the Feedback you provide.

10.3 Service in flux. During the beta phase: bugs, slowdowns and interruptions are possible; features may be added, modified or removed without notice; data loss is possible (Vector recommends not using the Service as the sole tool for critical tasks); and no quantified availability commitment (SLA) applies.

10.4 Beta pricing terms. Users admitted to the Beta Program may receive special pricing terms (free access, preferential pricing, extended trial). These terms cease automatically at the end of the beta phase, unless Vector commits otherwise in writing.

11. Intellectual property

11.1 Vector's ownership. All intellectual-property rights in the Service — source code, estimation and planning algorithms, AI Agent prompts, architecture, interfaces, trademarks, trade names and content produced by Vector — remain the exclusive property of CapitalSoft inc. and its licensors. These Terms transfer no ownership right to you.

11.2 Licence to use. Subject to compliance with these Terms and payment of amounts due, Vector grants you a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Service for your legitimate professional or personal purposes.

11.3 Your Content. You remain the owner of your Content. By using it in the Application, you grant Vector a worldwide, non-exclusive, royalty-free licence strictly limited to what is necessary to provide, operate and improve the Service, namely: storing and displaying your Content in your Account; transmitting it to our technical sub-processors (Anthropic, Supabase, Cloudflare, etc.) under the conditions of the Privacy Policy; and processing it through the AI Agents to generate the responses, estimates and schedules you request. Vector makes no other commercial use of your Content. No licence is granted for advertising, resale, or training external artificial-intelligence models.

11.4 Vector's statistical learning. Vector maintains its own statistical-learning mechanisms to improve the accuracy of duration estimates. The exact terms (a personal library reserved to you, an anonymized and aggregated community library) are described in Section 5 of the Privacy Policy.

11.5 "Powered by Vector" mention. A "Powered by Vector" mention is applied by default to exports, reports and shared items generated from the Application. It is present for the Fondation, Accélération and Délégation plans, and removed for the Propulsion plan. No other custom branding is offered outside the Propulsion plan.

11.6 Your suggestions. Any idea, suggestion, feature request or feedback you send us about the Service may be used freely by Vector, without compensation or attribution. During the Beta Program, this is further specified by Section 6 et seq. of the Beta NDA.

12. Acceptable use

12.1 General commitments. You agree to use the Service in good faith, in compliance with applicable laws and these Terms, and not to infringe the rights of third parties or Vector's legitimate interests.

12.2 Prohibited uses. You agree, among other things, not to: access the Service by unauthorized means (mass scraping, circumventing technical limits, exploiting security flaws); reverse-engineer, decompile or attempt to reconstruct the source code, prompts or algorithms, except as expressly permitted by law; use the Service for illegal, fraudulent or public-order-contrary purposes; enter, store or share illegal, defamatory, hateful or harassing content, or content infringing the privacy or rights of third parties; enter sensitive personal information about third parties; share your Account or credentials; resell, redistribute or commercially exploit access to the Service; integrate the Service into an automated product or service without prior written agreement; or use the Service in a way that degrades performance or disrupts other Users' experience.

12.3 Reporting. You agree to notify us promptly at [email protected] if you observe abuse, a vulnerability, unauthorized use of the Service, or a breach of these Terms by a third party.

13. Suspension and termination

13.1 Termination by you. You may terminate your paid subscription or delete your Account at any time from Settings, without penalty. Termination takes effect at the end of the current paid period, unless you request otherwise. Your export and portability rights remain exercisable in accordance with the Privacy Policy.

13.2 Suspension and termination by Vector. Vector may suspend or terminate your Account, in whole or in part, in the event of: breach of these Terms, the Privacy Policy or the Beta NDA; unresolved payment failure (Section 7.5); fraud, abuse or attempted circumvention of the Plans, the Ambassador Program or technical safeguards; a request from a public authority or a compelling legal obligation; compromise of the security of your Account or Vector's systems; or prolonged inactivity (Section 13.4).

13.3 Notice and procedure. Except in cases of serious breach or a legal obligation requiring immediate action, Vector gives you reasonable notice before any suspension or termination for breach, by email, inviting you to remedy the situation. In cases of serious breach (fraud, security threat, illegal content), suspension may be immediate.

13.4 Inactive Accounts. An Account left without activity for 6 consecutive months may be deleted. Before any deletion on this ground, reminder emails are sent at 30, 14, 5 and 1 day before the deletion date. Any login during this period interrupts the procedure and resets the counter.

13.5 Effects of termination. Upon termination, whatever its cause: your access to the Service ends on the effective date; your Content is handled in accordance with the Privacy Policy (deletion or anonymization within a reasonable time, subject to information Vector must retain to comply with a legal obligation); you may exercise your export right until the effective date; and amounts already paid are not refunded, except under the refund policy (Section 8) or a compelling legal requirement.

13.6 Survival of certain clauses. Provisions that by their nature must survive termination continue to apply, in particular Sections 11, 17, 18, 19, 24 and 25.

14. Protection of personal information

14.1 Applicable policy. The processing of your personal information is governed by the Privacy Policy, which forms an integral part of these Terms. It describes the information collected, its purposes, its legal bases, the sub-processors involved, transfers outside Quebec and your rights.

14.2 Governing laws. Processing complies with the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1) as amended by Bill 25, Canada's PIPEDA, and, where applicable, other relevant laws, notably the GDPR.

14.3 Your rights. You may exercise your rights of access, rectification, portability, withdrawal of consent, erasure and review of automated decisions by writing to [email protected].

15. Artificial intelligence

15.1 Nature of AI-generated content. The Service uses artificial intelligence to produce suggestions, duration estimates and schedules. This content consists of informational proposals based on probabilistic models. It is neither professional advice nor a guarantee of accuracy.

15.2 You remain the decision-maker. You retain at all times the ability to modify, reject, replace or ignore any suggestion or schedule generated by the AI Agents. You remain responsible for the decisions you make based on these suggestions.

15.3 Limits. AI models may produce incorrect, incomplete or unsuitable results ("hallucinations"). The AI Agents rely on a third-party provider (Anthropic PBC); their availability depends in part on that provider. Duration estimates improve with use, but no absolute accuracy can be guaranteed. The Service is neither a substitute nor a replacement for qualified professional advice (legal, medical, financial, tax or other).

15.4 Automated decisions and right to review. Where a decision about you is based exclusively on automated processing (automatic duration estimation, automatic slot scheduling), you have the right to be informed, to know the main factors, to have the information used corrected, and to submit your observations to a member of our staff to have the decision reviewed. See Section 5 of the Privacy Policy.

15.5 AI credits and allowances — nature. A Plan subscription gives access to a set of features described on the pricing page. The AI credits included in each Plan ("AI credits") are a complimentary allowance enabling use of the AI-based features. They are provided as a bonus to the subscription. They are not sold separately, do not represent virtual currency, are not convertible to cash and are not refundable.

15.6 Anniversary billing cycle. Your monthly AI-credit allowance is granted on an individual cycle that begins on the anniversary date of your signup (or the date of the most recent Plan change under Section 7.4). For example, if you signed up on the 14th of a month, your credits are granted on the 14th of each month.

15.7 Primary balance and secondary balance. Your AI credits are organized into two balances. Primary balance (monthly allowance): credits granted at the start of each cycle based on your Plan; credits unused at the end of the cycle expire and are not carried over. Secondary balance (Ambassador Credits, purchases, promotions): credits obtained outside the monthly allowance; they do not expire while your Account is active and are permanently lost upon termination.

15.8 Consumption order and accumulation option. Credits are drawn in this order: (i) primary balance; (ii) secondary balance, in the order: promotional credits, then purchased credits, then Ambassador Credits. In the Ambassador Dashboard you can enable an option that blocks the use of your Ambassador Credits, even once all other credits are exhausted, until you disable it or until your next cycle.

15.9 Effect of a Plan change on credits. For an upgrade, your cycle restarts immediately and you receive the full allowance of the new Plan; unused primary-balance credits from the old Plan are lost; the secondary balance is kept in full. For a downgrade, the change only takes effect at the end of the cycle (Section 7.4); at the next cycle, the allowance becomes that of the new Plan; the secondary balance is kept in full.

16. Service availability and maintenance

16.1 Reasonable efforts. Vector makes commercially reasonable efforts to keep the Service accessible and functional. No quantified availability (SLA) is guaranteed during the beta phase.

16.2 Planned maintenance. Vector may temporarily interrupt the Service for maintenance, updates or improvements. Where possible, such interruptions are announced in advance.

16.3 Unplanned interruptions. Unforeseen interruptions may occur (technical incident, cyberattack, sub-processor incident, force majeure). Vector makes reasonable efforts to restore the Service as quickly as possible.

16.4 Backups. Vector performs regular backups. You nonetheless remain responsible for keeping your own backup copies of your Content, using the export feature (Section 14).

17. Warranties and disclaimers

17.1 Service provided "as is". Subject to mandatory legal warranties, the Service is provided "as is" and "as available", without express or implied warranty as to its merchantability, fitness for a particular purpose, uninterrupted operation, freedom from error, or conformity with your specific expectations.

17.2 Mandatory warranties preserved. Nothing in this section limits the mandatory warranties granted to consumers by the Consumer Protection Act (CQLR, c. P-40.1) in Quebec or by equivalent laws in your jurisdiction of residence.

18. Limitation of liability

18.1 Cap. To the extent permitted by law, Vector's total liability to you for any harm arising from these Terms or the use of the Service is limited to the greater of: the amount you actually paid Vector during the 12 months immediately preceding the event giving rise to the claim; or five hundred Canadian dollars (CAD 500).

18.2 Indirect damages. To the extent permitted by law, Vector shall not be liable for indirect, incidental, consequential, special or exemplary damages, including loss of profits, revenue, goodwill, business opportunity, anticipated savings or data, even if Vector was advised of the possibility of such damages.

18.3 Application to consumers. Nothing in this section limits Vector's liability for gross fault, intentional fault, harm to physical integrity or life, or the mandatory liabilities provided by applicable law. For consumers residing in Quebec, the limitations apply subject to the mandatory provisions of the Consumer Protection Act. For consumers in the EEA or the UK, they apply subject to mandatory local protections.

19. Indemnification by the User

19.1 Indemnification undertaking. To the extent permitted by law, you agree to indemnify, defend and hold harmless Vector, its officers, employees and sub-processors, against any claim, loss, damage, liability, cost and reasonable expense (including reasonable legal fees) arising from: your breach of these Terms, the Privacy Policy or the Beta NDA; your Content where it infringes the rights of a third party or applicable laws; or your use of the Service in breach of applicable laws.

19.2 Procedure. Vector will promptly notify you of any covered claim, allow you to take part in the defence, and you will reasonably cooperate. No settlement may be concluded without your written agreement to the extent it would impose a financial obligation on you or an admission of fault.

19.3 Provision for Quebec consumers. This indemnification clause does not apply to the extent it would contravene the mandatory provisions of the Consumer Protection Act.

20. Force majeure

20.1 Definition. Neither party is liable for a failure resulting from a force-majeure event, that is, an unforeseeable, irresistible and external event reasonably beyond the control of the party invoking it (natural disasters, pandemics, armed conflicts, terrorist acts, major Internet or essential-infrastructure outages, government decisions making performance impossible, etc.).

20.2 Effects. For the duration of the event, the affected obligations are suspended, except for payment obligations already due and confidentiality obligations. If the event persists beyond sixty (60) days, either party may terminate these Terms by written notice, without penalty.

21. Changes to the Service

21.1 Evolution of the Service. Vector may evolve the Service at any time, including by adding, modifying or removing features and adjusting the technical terms of operation.

21.2 Significant changes to an active Plan. Where a change materially reduces the features of a Plan you are subscribed to, Vector notifies you by email or in-app notification at least 30 days before it takes effect. If you reject the change, you may terminate your subscription and obtain a pro-rated refund of the remaining paid time.

22. Changes to these Terms

22.1 Right to amend. Vector may amend these Terms from time to time to reflect changes in the Service, business practices or legal requirements.

22.2 Substantial changes. Substantial changes are those that materially affect your rights, your financial obligations, the ownership of your Content, your ability to use the Service or your remedies. For these, Vector gives you notice at least 30 days before they take effect, by email and in-app notification.

22.3 Tacit acceptance. If you continue to use the Service after substantial changes you were notified of take effect, you are deemed to have accepted them. If you reject them, you may terminate your subscription without penalty before they take effect, with a pro-rated refund.

22.4 Minor changes. Minor changes (editorial corrections, clarifications, technical updates with no impact on your rights) take effect upon publication. The "Last updated" date at the top of the document indicates the applicable version.

22.5 Previous versions. Previous versions of the Terms are archived and can be obtained on request at [email protected].

23. Jurisdiction-specific provisions

23.1 Quebec consumers. In accordance with the Consumer Protection Act: nothing in these Terms limits or sets aside the mandatory rights that Act confers on you; mandatory arbitration is not imposed on consumers; any legal action may be brought before the competent courts of Quebec; and acceptance of these Terms by a click constitutes a valid electronic signature within the meaning of Section 11.1 of the Act to establish a legal framework for information technology (CQLR, c. C-1.1).

23.2 Bill 96 — choice of language. If you are in Quebec and choose to be bound by the English version, your express consent was requested at signup. Proof of that consent (date and timestamp) is kept by Vector. If you have not formally consented to the English version, the French version binds you.

23.3 Consumers in the European Union and the United Kingdom. Your mandatory consumer rights under the laws of your country of residence are preserved. In the event of a dispute not resolved amicably, you may use the official online out-of-court dispute resolution platforms, in particular the European Commission's ODR platform (ec.europa.eu/consumers/odr) where applicable. The competent mediator or body in your country of residence also remains a means of recourse.

23.4 Other jurisdictions. If you reside in a jurisdiction that provides mandatory consumer protections more favourable than these Terms, those protections prevail to the extent local law requires.

24. Governing law and jurisdiction

24.1 Governing law. These Terms are governed by the laws in force in the Province of Quebec (Canada) and the applicable federal laws of Canada, excluding conflict-of-law rules.

24.2 Competent jurisdiction. Subject to the mandatory rights granted to consumers by the law of their place of residence, any dispute related to these Terms is subject to the exclusive jurisdiction of the courts of the judicial district of Bedford (Quebec, Canada). Quebec consumers retain at all times their right to bring an action before the court of their domicile, in accordance with Section 3149 of the Civil Code of Quebec.

24.3 Vienna Convention. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

25. Miscellaneous

25.1 Entire agreement. These Terms, together with the Privacy Policy and, where applicable, the Ambassador Program Terms and the Beta NDA, constitute the entire agreement between you and Vector regarding their subject matter. They supersede any prior agreement, communication or representation.

25.2 Notices. Official notices Vector sends you are delivered by email to the address associated with your Account and, where relevant, by in-app notification. Your official notices to Vector must be sent to [email protected], or to [email protected] for personal-information matters.

25.3 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Vector may assign its rights and obligations to a third party, notably in connection with a merger, acquisition or sale of assets, subject to reasonable notice to you.

25.4 Waiver. Vector's failure to require performance of a provision does not constitute a waiver of its right to require it later. Any waiver must, to be enforceable, be in writing signed by Vector.

25.5 Severability. If a provision of these Terms is found invalid, illegal or unenforceable by a competent court, the remaining provisions remain in force. The invalid provision is interpreted to come as close as possible to the parties' original intent within the limits permitted by law.

25.6 No partnership. These Terms create no partnership, joint venture, agency, principal-agent or employment relationship between you and Vector.

25.7 Headings. The headings and subheadings of these Terms are indicative and do not affect their interpretation.

26. Contact us

These Terms are drafted in French. An English version is made available. In the event of any discrepancy, the French version prevails for Users residing in Quebec; for other Users, the version in the language they expressly consented to be bound by prevails.